Buyer Refund and Rebate Terms and Conditions

Seller Refund and Rebate Terms and Conditions

Note: This text is not presented in fine print and is not to be overlooked. It is written and easily readable to ensure you fully understand our intent and the details of our Guarantee.

1. Eligibility Requirements for Refunds or Rebates

a. To qualify for a refund or rebate, the client must engage the services of a licensed real estate agent affiliated with 10KGuarantee.com and successfully close on the property with said agent.

b. The client retains the right to transfer representation to another licensed real estate agent within 10KGuarantee at any time prior to entering into a legally binding purchase contract.

c. Source of Funds:

• Refunds or rebates shall be issued exclusively from commissions received upon the successful completion of a transaction.
• No refund or rebate shall be provided from any other source, nor shall any refund or rebate be issued before the commission has been received.

d. Discrepancies or Disputes:

• In the event of any discrepancy or dispute regarding a refund or rebate, decisions shall favor the buyer’s request for such refund or rebate, unless otherwise determined by applicable laws or contractual terms.

e. Compliance with Arizona State Law:

• Pursuant to Arizona law, any rebate or monetary incentive offered by a real estate licensee must be processed through escrow.
• This requires explicit written instructions from the designated broker overseeing the transaction.
• Any request for a rebate must be submitted prior to the title company preparing the final settlement statements to ensure proper documentation and disclosure.

This policy is subject to all applicable real estate laws and regulations and may be modified as necessary to maintain legal compliance.

2. Maximum Refund or Rebate:

• The refund or rebate will be capped at 50% of the commission paid to the buyer’s agent.

• Refunds or rebates are limited solely to services provided by our real estate agents to the buyer.

3. Partial Refunds or Rebates:

• Partial refunds or rebates may be requested and will be considered at our sole discretion, based on the specific details of the transaction.

4. Scope and Limitations of the Guarantee

This guarantee applies exclusively to the services provided by our real estate agents during the home-buying process.

• It does not cover any property-related issues, including but not limited to structural defects, damages, or any other condition of the home.
• This guarantee excludes any decisions made by the buyer, including location, size, price or other particulars, regarding the home. 
• It does not extend to the services of third parties outside the agent’s control, such as loan officers, home inspectors, title companies, or other service providers.
• The guarantee is not intended as a discount on agent services but rather as a commitment to service excellence.
• In the event of a dispute regarding service quality, consideration will favor the client, as our primary goal is to foster trust and confidence in our agents’ services.

5. Commission Shortages:

• A shortfall in commission payments does not qualify for a refund or rebate under this guarantee. However, negotiations with your agent and broker may address these situations separately.

6. Acknowledgment and Agreement:

• By accessing this website and using our real estate services, you confirm that you have read, understood, and agreed to these terms and conditions.

• These terms may be updated at any time. Changes will apply only to future transactions and will not affect any agreements already in place.

7. Legal Compliance:

• This guarantee is provided in accordance with all relevant real estate laws and regulations in the state of Arizona. For legal advice or questions about these terms, please consult with a qualified real estate attorney.

Important Disclaimers

• Agency: All agency agreements are exclusively between licensed agents and their clients. This website does not act as a representative, agent, or fiduciary for any buyer or seller and does not establish client relationships with buyers. This website serves as an information source, providing general insights and resources. Users are encouraged to consult licensed professionals or legal advisors for real estate or contractual matters. 
•  Buyer Broker Agreement. For more details, refer to the Buyer Broker Page